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Revenue Cycle
Management Outsourcing

Maximizing healthcare revenue through streamlined patient services

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Why outsource revenue cycle management?

Healthcare providers can vastly simplify their whole financial process through revenue cycle management (RCM) outsourcing. From the beginning of the process, managing new patient information, all the way to submitting claims and collecting payment, ROI CX Solutions provides you with industry-savvy experts who can cover your revenue cycle every step of the way.

Interested in a free quote?

Get in touch with us today to discover what ROI CX Solutions can do for your business.

Just a few of our satisfied clients

You're in good company when you partner with ROI CX Solutions.

Facing High Denial Rates and Lost Revenue Opportunities?

Even outside of patient care itself, healthcare providers have many complex tasks on their plates, and it can be a struggle to remain profitable in the face of common RCM roadblocks, such as high denial rates, coding mistakes, or any number of billing problems. If your revenue cycle is bogged down with issues that cost you opportunities for revenue, it might be a good time to consider another solution.

From Patient Registration to Billing: Optimizing Every Step

ROI CX Solutions takes a hands-on approach to RCM, ensuring that every part of the process is addressed. Our revenue cycle-trained agents start the process off right, preventing future problems with accurate and efficient patient registrations and eligibility checks. Thorough medical coding, claims submissions, and proper follow-ups allow us to keep denial rates low, and advanced analytics give us the data we need to keep your revenue cycle steadily improving.

Experience the Financial and Operational Freedom of Expert RCM

With ROI CX Solutions’ RCM experts at the helm, healthcare providers can massively reduce their overhead costs, get reimbursed faster, and crank up the cash flow. With customized solutions built just for your organization, our agents can deliver results that maximize your revenue and allow you to invest more of your time into patient care.

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Revenue Cycle Management Solutions

Patient access to healthcare

ROI's patient access services provide an excellent patient experience from the beginning stages of the RCM process. Encompassing the early steps of RCM, our patient access services guide your patients through scheduling, registration, and insurance verification, setting patients up for success from the very beginning.

Patient accounting

Your dedicated team of agents can provide outsourced patient accounting services, handling the various financial processes inherent in patient interactions, from medical coding and billing, to charge capture, claims processing, and more.

Health insurance management system

Our expert agents are adept at navigating through the complex ecosystem of modern health insurance, using top-of-the-line health insurance management system software to lead important processes such as claims submission and management, benefits and payer communication, and managing claim denials and their subsequent appeals.

Insurance revenue management and billing

We provide you with the assistance needed to continue producing a steady cash flow, closing out your outstanding accounts receivable. We help locate areas where you might be losing revenue, maximize your reimbursements, and expedite the patient billing process in a way that maintains a patient-first mindset.

A fully optimized revenue cycle management operation

ROI CX Solutions sets the stage for a strong revenue cycle by streamlining every step of the process. We strive to effectively assist healthcare organizations in their continuing mission to serve patients by ensuring that the financial side of their operations is running as smoothly as possible. This includes effective management of early parts of patient care & experience, maintaining clinical revenue integrity and efficient A/R management.

Industries we serve

Healthcare

We diligently ensure that every appointment is accurately scheduled and documented and that any and all sensitive patient data is kept confidential and secure.

Insurance

From claims processing to general policy inquiries, your dedicated ROI contact center team can handle all of your incoming insurance services.

Ecommerce

Do you sell products online? ROI has the tech, facilities, and training to aid with your customer inquiries, including order processing.

Legal

Your legal firm can lean on us for client communications and case management support.

Retail

Whether brick-and-mortar or online, your retail business can take advantage of robust customer support services for all of your customers' needs.

Utilities

When customers call in about their utilities, it's often a high-stakes situation. With us, your customers get the support they need for both routine and urgent inquiries.

And many more...

Related services

Customer service outsourcing

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Omnichannel services

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Tech support

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Appointments & reservations

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Help desk

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Interested in a free quote?

Get in touch with us today to discover what ROI CX Solutions can do for your business.

Other services we offer

Call center outsourcing

Make better use of your funds and outsource your call center operations to a trusted partner who can provide a more consistent level of customer service.

Upselling and cross-selling

Improve your customer experience by suggesting and providing additional services and products that are relevant and helpful to your customers.

Lead generation call center services

Continue your company's growth and promote additional revenue through an effective lead-generation campaign.