CALL US TODAY (877) 768–9598
FAQs CONTACT US
Get a Free Quote
Get a Free Quote
SERVICES
INDUSTRIES
AutomotiveBanking & FinancialeCommerceEducationGovernmentHealthcareHealth InsuranceHospitalityInsuranceLaw FirmMedia & CommunicationsProperty ManagementReal EstateRetailTechnologyUtilities
LOCATIONS
United StatesMexicoPhilippinesSouth AfricaTunisiaColombiaBelize
RESOURCES
BlogGuidesCase StudiesGlossary
ABOUT
ABOUT USOur CultureTestimonials and ReviewsWhy Our Services?ScholarshipReferralCareersCOMPLIANCEPCI ComplianceSOC 2 ComplianceHIPAA HITRUST ComplianceISO 27001

Unlock Revenue Growth with Smarter, Customer-First Support

Dedicated teams trained to turn every interaction into an opportunity for revenue

Build Your Team

Support is seen as a cost center instead of a growth driver

Don't underestimate the potential of your support team. By viewing customer service as only an expense, you leave money on the table, neglecting upselling, cross-selling, renewal, and referral opportunities. Without the right strategy, it becomes all too easy to make the customer experience transactional and impersonal, driving little if any value to the customer, which ultimately drives customers away and slows your growth.

Get a Quote

Missed upsell and cross-sell opportunities

In-house agents aren't always equipped to identify and fill customer needs on the fly, which leaves money on the table.

Poor retention and low LTV

A generic-feeling experience does not inspire customer loyalty, causing higher levels of churn.

Lack of growth alignment

In-house support is often disconnected and siloed from the efforts of sales and marketing teams, which can limit their ability to act in accordance with the renewal and referral goals of the other teams.

Turn customer support into a revenue engine

Connect with ROI CX Solutions today to learn how outsourcing support can help you drive retention, LTV, and growth for your business.

Just a few of our satisfied clients

You're in good company when you partner with ROI CX Solutions.

Customer-first support that fuels top-line growth

ROI CX Solutions provides your team with the tools you need to reframe your customer support operations as a revenue enabler. We provide you with a dedicated team of expertly trained agents, using advanced tools and analytics to empower your customer retention, build greater lifetime value, and create more upsell and referral opportunities.

Support models that encourage revenue generation

Strategies to grow lifetime value and retention

Enabling cross-selling and upselling

Real-time insights to identify growth opportunities

                   

How a Leading Retailer Transformed Customer Challenges into Growth

A leading health and wellness retailer faced surging customer calls, strained support, and the need to grow subscription enrollments for recurring revenue. Partnering with ROI CX Solutions, they launched a strategy to convert retail shoppers into subscribers, re-engage lapsed customers, and optimize performance with data-driven insights. With team expansion and full CRM integration, the partnership proved highly effective in driving customer growth, retention, and long-term profitability.

Read More

How to grow revenue with ROI CX Solutions

Share your growth goals

Show us where you would like to improve when it comes to retention, renewals, and upsells, and we can provide you with a custom strategy designed for your growth needs.

We build and train a dedicated team

ROI builds you a dedicated team of agents, highly trained in sales alignment and empathetic listening, fully equipped to boost your revenue through high-quality support.

You launch in just a few weeks

With thorough but efficient onboarding, training, and coaching, we can launch your dedicated team in a timely fashion to maximize growth.

Turn customer support into a revenue engine

Connect with ROI CX Solutions today to learn how outsourcing support can help you drive retention, LTV, and growth for your business.